State Farm® Insurance Agent Jake Duos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gabriel Ray Riley
May 14, 2025
5
out of
5
rating by Gabriel Ray Riley
"I’ve been covered by you all for years! Anyone I’ve ever spoke with in-office has been kind, helpful, courteous, and understanding. They always go above and beyond!! Especially Naomi!"
We responded:
"Thank you, Mr. Riley. We’re honored by your positive feedback! Yesterday I asked Naomi what makes you happy today and she specifically mentioned the way she was able to help you with your needs the afternoon before. She worked on and off most of that day to do what I ask of my team and that is to put the needs of our policyholder's first. She was very proud of her efforts as I was too and you leaving this review is the icing on the cake, my friend. Thank you for this. I will share with your entire team. - Jake WSF"
Brian Riddle
May 11, 2025
5
out of
5
rating by Brian Riddle
"Amazing and friendly staff at this office. I know SF agent Jake Duos personally, and we have a nickname for him being " TCB" Jake. The TCB stands for taking care of Business! diligent crew up there."
We responded:
"Thank you, Brian! I am happy to be recognized in such a fashion. I am proud of the nickname "TCB" for sure. I am grateful for you and you choosing our office in protecting your assets and our crew works diligently to provide the most comprehensive experiences possible. - Jake WSF"
Tina Hiefnar
May 7, 2025
5
out of
5
rating by Tina Hiefnar
"I have been with Statefarm for years and they have never let me down! Jake Duos Statefarm Team are exceptional! If you have to make a claim, they are with you to help every step of the way! They will go above and beyond to get you the very best insurance coverage and bundles at a very competitive price! When you call you get a real person every time. I very highly recommend them, they are simply The Best!!"
We responded:
"Great way to start my day reading this! Wow! Amazing! Awesome! Love the review, Tina. We sincerely appreciate you taking the time to share your experience. Even further we absolutely love taking care of your policyholders. Our team takes pride in giving our best effort and I am glad to be able to share this recognition with them for that. Thank you for choosing Jake Duos State Farm and we will continue to give out best effort in working to keep your business. - Jake WSF :-)"
Daehawk
April 30, 2025
5
out of
5
rating by Daehawk
"This State Farm business is the most friendly, caring, and knowledgeable car ins place Ive ever seen. They have helped me tremendously and I appreciate all they have done for me. Thank you so much to the office of Jake Duos and team of State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! This is heartfelt which means the world to us. Thank you so much. Comments like this help add fuel to the tank and lets us know we are on the right track. Truly appreciate you!"
Bryan Runcie
April 29, 2025
5
out of
5
rating by Bryan Runcie
"Jake and his staff were awesome to work with. Started out adding my car and then a few months later had to add another car and a house and they made it all so seamless."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jake Duos State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Robin Lawson
April 28, 2025
5
out of
5
rating by Robin Lawson
"Evie was great help to us when our car was severely damaged by a deer. Kept in great contact through the whole process and made sure all our concerns were addressed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the claim service at our Jake Duos State Farm office. Evie is great! She prioritizes communication with the claims process and making sure our policyholders concerns are heard, recognized and are fully aware of all opportunities to have their vehicles repaired. If you ever have any questions or need assistance, we’re here to help! - Jake WSF"
p koser
April 23, 2025
5
out of
5
rating by p koser
"Always courteous and helpful!"
We responded:
"Thank you for reviewing our State Farm office! Weat Jake Duos State Farm are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jake WSF"
Hannah Watson
April 21, 2025
5
out of
5
rating by Hannah Watson
"Jake Moorhouse is extremely professional and knowledgeable!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Anna Goins
April 3, 2025
5
out of
5
rating by Anna Goins
"Naomi, along with the entire team at Jake Duos State Farm, is incredibly friendly, knowledgeable, and helpful. I highly recommend them!"
We responded:
"This is great news. Thank you, Anna. We’re thankful for your feedback! It’s our pleasure at Jake Duos State Farm to assist you with your insurance needs. We take pride in being a friendly, knowledgeable and a neighborly agency. When there is anything else we can do to help, please let us know! "
Bennett Kudder
April 2, 2025
5
out of
5
rating by Bennett Kudder
"Jake and Naomi are always easy to reach and super helpful"
We responded:
"Thank you, Bennett, for reviewing our service! Our team at Jake Duos State Farm are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
DAVID Croom
April 1, 2025
5
out of
5
rating by DAVID Croom
"Jake and the fantastic people that work at the Jake state farm office in Cleveland TN. Are friendly, knowledgeable & Professional. I'm am glad to be a part of the family. I highly Recommend them."
We responded:
"Thank you for taking the time to share your thoughts Mr. Croom! We’re glad to know you’re satisfied with the service at the Jake Duos State Farm office. We are super pleased to read of your experience and as always, we certainly enjoy you visiting our office, with your infectious smile and good humor. Thank you again my friend. If you ever have any questions or need assistance, we’re here to help!"
itzbraylee
March 28, 2025
5
out of
5
rating by itzbraylee
"Jake Moorehouse is amazing to work with, extremely responsive and eager to help! Fantastic life insurance coverage. Would recommend Jake Duos Statefarm to anyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jake Moorhouse is a good one for sure. Life insurance is the one policy we know can be used so glad to read he has done a great job explaining this. Thanks again itzbraylee!"
Destinee Beyer
March 27, 2025
5
out of
5
rating by Destinee Beyer
"Everyone at this office is very helpful and friendly. They always give me great advice on my policies and make sure I’m properly protected while keeping me informed. Life insurance never crossed my mind until Austin informed me the importance of having it. I appreciate everything this office does for me and my assets!"
We responded:
"We’re honored by your positive feedback! Austin is great at working to review the needs of all our policyholders. This many times involves conversations about life insurance. Albeit it is not always the most fun conversation for individuals to have, it is a very important one to have, and Austin works to find balance in these moments. We are very happy to be here for you and to help protect your assets!"
Austin Work
March 27, 2025
5
out of
5
rating by Austin Work
"Always been great experience here. Jake Moorhouse has always been helpful when in need of assistance. Great agent to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "Jake with State Farm" Moorhouse is great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cali Biddy-Trotter
March 5, 2025
5
out of
5
rating by Cali Biddy-Trotter
"Austin made setting up my policies as easy and effortless as possible! Great customer service and excited and work with him for years to come."
We responded:
"Thank you for providing a great review for Austin at Jake Duos State Farm office! We’re thrilled to know you had a positive experience with us! We look forward to continuing to support your insurance needs in the years to come."
d p
February 28, 2025
5
out of
5
rating by d p
"Great help when you've got issues to resolve. Thanks!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alliyah Enalls
February 5, 2025
5
out of
5
rating by Alliyah Enalls
"Austin is fantastic! Works with you, and is very friendly and professional. My whole family uses him!"
We responded:
"Thanks Alliyah! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! When you have anything else we can do for your insurance needs we will be happy to help!"
Ivan Skovoroda
January 23, 2025
5
out of
5
rating by Ivan Skovoroda
"Jake Moorhouse done very exceptional; professional and excellent service! As a customer U am very satisfied!"
We responded:
"Thank you for your 5-star review! My team at Jake Duos State Farm and I are happy to be your good neighbor agent! We strive to provide all our customers with the best service possible. I am pleased to learn of our policyholders' experiences that reflect this effort."
Richard Williams
January 21, 2025
5
out of
5
rating by Richard Williams
"I have worked with Jake Moorhouse several times. He is amazing! Professional and goes above and beyond to get the best deal for customers."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Jake Duos State Farm office. When you have insurance events and questions or need assistance, we’re here to help! - Jake with State Farm "
Tiffany Morgan
December 26, 2024
5
out of
5
rating by Tiffany Morgan
"Jake's office has been phenomenal since moving to TN. They make you feel valued and are very quick respond. I'm grateful for how helpful Evie has been with handling claims and walking with me every step of the process. She's very helpful and prompt as well as knowledgeable. I've been with State Farm for over 30 years and this office is the best. Thank you Jake, Evie and all of your staff."
We responded:
"This is great to read! Thank you, Tiffany. We’re honored by your positive feedback! I am grateful for the mention of Evie and how important it is for her to work with your claims experience. She certainly takes time working to constantly learn and improve on how our agency engages with State Farm's claim processes so that we may provide our policy holders with the good neighbor service State Farm is known for. We look forward to continuing to provide you with both sincere and local service! Thank you for choosing Jake Duos State Farm. If there is anything else we can do for your insurance needs, just let us know!"
Tia Grund
December 19, 2024
5
out of
5
rating by Tia Grund
"I am so grateful that everyone in the office has always tried to help me with payents and any questions I might have. They don't have to send a reminder but it helps keep me on track in my busy life."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I am super proud of my team and am happy to know that you Tia finds value in our efforts. We know life can move fast at times and we pride ourselves on helping to alleviate that for our policyholders anytime we can. If there is anything else we can do for your insurance needs, just let us know!"
Cherie Williams
November 14, 2024
5
out of
5
rating by Cherie Williams
"I can’t compliment Austin enough, he did an amazing job with my niece and I. He answered all of our questions above and beyond what was needed. He continues to follow up with me and has now made a friend for life. He is amazing to work with and really hunts you the best deal he can. He is honest and timely on everything he does. Thank you for making this experience amazing for us!"
We responded:
"Super Review Cherie! I am so proud of Austin as he has honed his professional trade over the years to make certain our current and future policyholders are provided this experience. He is certainly a keeper. We are delighted to know you had a great experience with Jake Duos State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
lauren camp
November 13, 2024
5
out of
5
rating by lauren camp
"Jake Moorhouse helped me set up my policy. He's a very friendly and relatable agent, he worked to get me a policy that best fits my budget while also meeting the requirements of the leanholder of my vehicle. Thank you so much!"
We responded:
"Wow! Thanks Lauren. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction and budget is our top priority! We look forward to continuing to support your insurance needs and we are grateful for you choosing Jake Duos State Farm to help with you auto insurance."
Jennifer Wright
November 6, 2024
5
out of
5
rating by Jennifer Wright
"We cannot thank everyone in this office enough for all the special service they provide. They always make themselves available for our questions and concerns. When we had our accident, Evie gave us peace of mind and handled everything for us like she would for one of her own family members. She took care of everything for us from beginning to end. It’s great to feel secure knowing Austin made sure we have all of the coverage options that we need. Naomi has been so pleasant to speak with and has gone above and beyond to help anyway that she can. We have found our forever insurance office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Michele
November 5, 2024
5
out of
5
rating by Michele
"Really great insurance company. Everyone is very helpful and they are there for you when you need them. Jake and Evie are the best! Definitely recommend."
We responded:
"Thank you, Michele, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."